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Frequently Asked Questions (FAQs)
Yes! There’s no minimum order quantity for custom boxes, so you can order a sample of your package online. If you’re happy with it, reorder quickly and easily via ‘My orders’ in your Shop account.
Sample orders are for checking format and style of your design only – cardboard quality, cardstock and colour may vary when ordering in larger quantities.
For most custom packaging products online, there’s a limit on how much you can order.
Looking to order more custom box types? Email us at brandwrapped@auspost.com.au and our team can help you.
We are gradually launching custom packaging products on the Online Shop. Keep checking back online as we will be launching new packaging ranges soon.
If you’re a customer that has ordered custom packaging from Australia Post before and cannot find your preferred products, email us at brandwrapped@auspost.com.au and our team can help you.
Need help with custom packaging? Email us at brandwrapped@auspost.com.au to chat with our team.